Contact Us
This page explains how to reach the editorial team behind Top Offshore Sportsbooks, what we can realistically help with, and what has to go straight to the sportsbook instead. If you want to report a slow payout, flag an outdated bonus term, correct something we've published, or ask how we rank offshore sportsbooks, this is the right place to start.
One thing to be clear about before anything else: we are a comparison and review publisher. We do not accept bets, hold player funds, process withdrawals, verify accounts or have any ability to release a balance held by an operator. Nobody here can log into your sportsbook account or overturn a decision made by one.
How to reach the editorial team
Use the contact form on this page. It reaches the editorial inbox monitored by our review team, including {{ author_name }}{{ '' }}. We aim to reply to genuine reader queries, though we can't commit to a fixed response time and we don't run a live chat or phone line.
To get a useful answer faster, include:
- The sportsbook's name as it appears on our site — for example Bovada, BetOnline or MyBookie
- The page you were reading, if your question relates to a specific review or list
- Dates, in US format, for anything time-sensitive such as a deposit, a bonus claim or a withdrawal request
- Screenshots of terms or messages, where you have them
- Your state, if the question involves availability or eligibility
Please don't send account numbers, full card details, crypto wallet seed phrases, government ID images or passwords. We never need them, and no legitimate publisher or sportsbook support agent will ask you for a seed phrase.
What we can help with — and what we can't
| We can help | We can't help |
|---|---|
| Correcting a bonus figure, rollover term or minimum odds we've published incorrectly | Releasing, speeding up or disputing a withdrawal at any sportsbook |
| Explaining how our editorial ratings and review methodology work | Unlocking, reopening or closing your betting account |
| Passing on patterns of reader payout complaints that affect how we rate an operator | Acting as an arbitrator or ombudsman between you and an offshore operator |
| Answering general questions about banking methods, KYC and verification practices | Confirming whether a specific bet, bonus or KYC request will be approved |
| Media, partnership and advertising enquiries | Giving legal or tax advice about betting in your state |
If your issue is with an account, contact that sportsbook's own support first — email, live chat or ticket — and keep a written record. If you then want us to know about it, send us the timeline. Reader reports genuinely feed into how we score payout reliability.
Reporting a payout problem with an offshore sportsbook
Payout reliability is the single most important thing we track, because offshore sportsbooks sit outside US state regulation. There is no state gaming commission you can escalate to, no segregated-funds requirement, no guaranteed payout scheme and no state-run dispute resolution. If an operator licensed in Curaçao, Panama or Costa Rica delays or refuses payment, your practical options are the operator's own complaints process and, sometimes, its licensing body — which is why a track record of paying matters more than a headline bonus.
When you report a problem, a useful timeline looks like this:
- Date you requested the withdrawal, the amount, and the method (crypto, bank wire, money transfer, check, player transfer voucher)
- What the sportsbook's stated payout window was at the time
- Any KYC or verification documents requested, and when you sent them
- Every reply you received, with dates
- Whether a bonus, rollover requirement or maximum-payout cap was involved
We don't publish individual complaints as fact. We look for repeat patterns across multiple readers and cross-check them against what the operator advertises. Confirmed changes get dated on the relevant review; unresolved claims are described as unresolved.
Corrections and fact-check requests
Offshore betting sites change terms often. A welcome offer that was 100% up to $500 in the spring can carry different rollover or minimum odds by the fall. Our pages are fact-checked as of Sep 25, 2026, and we date material updates.
If you spot something wrong — a bonus amount, a rollover multiple, a payment method that no longer works for US customers, a sport or market we've listed that has been dropped — tell us the page and what you saw, ideally with a screenshot of the operator's own terms. We correct genuine errors and note the change. We also distinguish between three things in our copy, and we'll say which one applies when we answer you: confirmed information we could verify, sportsbook advertising we're reporting as a claim, and questions we haven't been able to resolve.
Questions about how we rate offshore sportsbooks
Readers often write in asking why one sportsbook outranks another. Our editorial ratings are ours alone — they are not customer-review scores, and they are not based on staff placing bets or testing withdrawals. They come from research and verification of published terms, licensing claims, banking options, market coverage and the weight of documented reader experience.
The criteria we weigh:
- Pricing and odds — point spread and moneyline pricing, whether reduced juice is offered and on which markets, and how totals and futures compare
- Market coverage — NFL, NBA, NHL, MLB, soccer, golf, MMA and horse racing via an attached racebook, plus depth in prop bets, parlays, same-game parlays and live in-play betting
- Limits — whether higher betting limits are genuinely available and how quickly accounts get restricted
- Banking — crypto, bank card deposits, bank wire, money transfer and voucher or player transfer, with fees and payout limits
- Payout speed and reliability — advertised windows treated as advertising, not as tested results
- Bonus terms — headline figure alongside rollover, minimum odds, time limits and eligibility
- Trust signals — offshore licensing claims, site security, customer support quality and length of operating history
Commercial relationships do not buy position. We'll explain our reasoning on any specific ranking if you ask.
Where commission fits in
Top Offshore Sportsbooks earns revenue through affiliate links. If you follow a link to a sportsbook and open an account, we may be paid a commission at no extra cost to you. That funding does not decide rankings, and it doesn't stop us publishing limitations. Every operator on this site has drawbacks, and we say so. If you think a review reads like an advert, write in and tell us which part — that's a fair complaint and we'd rather hear it.
The operators readers ask about most
Most contact-form messages name one of the sportsbooks in our top list. Here's the short version on the three we hear about most, including the material bonus conditions and a genuine limitation for each. Bonus terms are what the operator advertises; always read the current terms on site before depositing, because they change.
Lucky Rebel — our top-rated pick, and the newest name here
Lucky Rebel sits at the top of our list with an editorial rating of 10.0, largely on the strength of its advertised welcome package and its crypto-first banking setup, which is what most readers coming to us for faster payouts are after. Its promoted offer is a 125% match up to $1,250 plus a $50 FreeBet. As with every offshore welcome bonus, the match is not cash you can withdraw: it carries rollover requirements, minimum odds and a claim window, and the FreeBet portion typically returns winnings only, not the stake. Check the exact multiple and deadline on the operator's promotions page before you opt in.
The limitation: it's the least established name in our top ten. A short public operating history means there is less of a documented track record of paying out large balances over time, and that's the one thing an offshore bettor can't afford to be casual about. Higher rating from us is not a guarantee of payment.
Bovada — the one readers contact us about for account and payout questions
Bovada is rated 9.7 and is the most recognized offshore name among US bettors, which is exactly why it generates the most reader mail. Its advertised welcome bonus is 50% up to $250 — modest next to the headline numbers elsewhere, but the trade-off is a lower rollover burden in absolute dollars. Rollover, minimum odds and expiry apply, and sports and casino bonuses are usually ring-fenced from each other.
The limitation: Bovada does not accept customers in every state, and it has a reputation for tightening limits on winning accounts. If you're a sharp bettor chasing higher betting limits, this is not the one. It also can't be reached through us — account issues go to their support.
BetOnline — the one to ask us about on pricing and market depth
BetOnline also rates 9.7, and the reason it sits this high is breadth: deep market coverage across NFL, NBA, NHL, MLB, soccer, golf and MMA, an attached racebook, and consistent availability of reduced-juice lines on selected markets. Its advertised welcome offer is $250 in free bets. Free-bet offers have their own conditions — qualifying deposit, minimum odds, expiry, and stake usually not returned with winnings — so read them as carefully as a cash match.
The limitation: the interface is dense and the promotions terms are long, which is where most of the confusion in reader emails comes from. Crypto payouts are promoted as fast, but those are advertised speeds, not results we've measured.
The rest of the list
Readers also write in about BetNow (125% up to $2,500), Everygame (100% up to $500), BetUS (100% up to $2,000 on sports plus 25% on casino), Sportsbetting (50% up to $250 in free bets), Xbet (50% up to $200 when using a credit card), MyBookie (100% up to $1,000 for new players) and ApuestaHoy (200% welcome offer). Every one of those figures is a headline advertised by the operator and every one carries rollover, minimum odds, time limits and eligibility conditions. Large percentage matches usually come with proportionally larger wagering requirements — the biggest number on the page is rarely the best value.
Banking, bonuses and what things cost — the questions we get repeatedly
It costs nothing to read this site, and nothing to open an account at the sportsbooks we cover. The money starts when you deposit, and you can lose it.
Deposit and payout methods commonly available to US customers at offshore sportsbooks, and what to check on each:
| Method | What to verify before using it |
|---|---|
| Cryptocurrency | Which coins are accepted, network fees, minimum and maximum payout limits, and whether the operator converts to USD at deposit. Crypto prices move — a balance held in crypto can fall in dollar value regardless of your betting results. |
| Bank card | Whether your issuer will approve the transaction at all. Declines are common. Some offers, such as Xbet's credit card bonus, are tied to this method specifically. |
| Bank wire | Fees on both ends and how long the operator says it takes. Usually the slowest route and often the one with the highest minimum. |
| Money transfer | Fees, pickup requirements and per-transaction caps. |
| Voucher / player transfer | Whether the operator charges for it and what the transfer limits are. |
On fees and timing generally: verify the current schedule on the operator's cashier page rather than trusting any figure you read elsewhere, including here, if our page is older than the terms. Free withdrawal allowances per month, per-transaction caps and weekly payout maximums are all common and all change.
Verification and lighter KYC — what we can and can't tell you
A lot of contact-form traffic is about verification. Some offshore sportsbooks let you deposit and bet with minimal documentation, particularly on crypto, and advertise lighter KYC than regulated US operators. That is a real difference, but it is not the same as no verification ever. Most operators reserve the right to request ID, proof of address and proof of payment ownership at withdrawal, especially on larger balances or where a bonus was involved. Plan for that rather than being surprised by it, and don't assume an account you can't document is an account you can cash out.
The adjacent products these operators run
Nearly every sportsbook on our list operates other gambling verticals on the same account and wallet, and questions about those reach us too. Typically that means an online casino with slots, table games and live-dealer rooms; a poker room at some operators; and a racebook for horse racing with its own pricing and rebate structure. BetUS, for instance, advertises a separate 25% casino match alongside its sports welcome bonus.
Treat them as separate products. Casino and racebook wagers usually don't count toward a sports bonus rollover, bonus funds often can't cross between sections, and house edge on casino games works differently from sportsbook pricing. If you have a casino-specific question we may point you elsewhere; our own casino coverage includes a separate guide to non-Gamstop casino sites, though that one is written for a UK audience.
Legal standing, age and eligibility
The sportsbooks we cover are licensed offshore — jurisdictions such as Curaçao, Panama and Costa Rica — and they accept US players. Accepting US customers is not the same as being authorized to serve you. They are not licensed by any US state gaming commission or board, and they sit in a legal grey area for US bettors.
What follows from that, practically:
- No US state player protections apply. No segregated player funds, no state dispute resolution, no guaranteed payouts.
- Some states have legal, regulated online sportsbooks under a state gaming commission or board; others prohibit online sports betting entirely; rules differ state to state and change. Check your own state's current law before you bet.
- Minimum age is 21 at most offshore sportsbooks and 18 at some. Whichever applies, you must meet it. This site is for adults only and nothing here is aimed at anyone under 21.
- Gambling winnings may be taxable. This is general information, not tax or legal advice — consult a qualified professional about your own situation.
Full terms covering use of this site are on our terms and conditions page, and you can read more about who publishes it on the about us page.
If your message is about gambling harm
We're not a support service and we're not qualified to counsel anyone, so we'd rather point you somewhere useful than reply with platitudes. If betting has stopped being entertainment — if you're chasing losses, betting money you need, or hiding it — free, confidential help is available 24/7 in the US on 1-800-GAMBLER.
Worth knowing: offshore sportsbooks often lack the responsible gambling tooling that regulated US operators are required to provide. Deposit limits, cooling-off periods, time-outs and self-exclusion may be limited, inconsistent or absent, and there is no state self-exclusion register covering them. Our responsible gambling resources page covers the tools that do exist and the practical steps you can take yourself, including bank-level gambling blocks and device blocking software.
Before you write in
Quick checklist that resolves most messages without needing us:
- Account, bonus or withdrawal issue? The sportsbook's own support is the only channel that can act on it.
- Bonus terms question? Read the operator's current promotions page — it overrides anything published here.
- Think a page is out of date? Send the page and the discrepancy; we'll check and date any correction.
- Want to know why we ranked something where we did? Ask, and we'll explain the criteria we applied.
Everything else — corrections, payout reports, methodology questions, media and partnership enquiries — goes through the form above. We read what comes in, and reader reports about who pays and who doesn't are a real part of how these rankings move.
Bet only what you can afford to lose. No sportsbook on this site, offshore or otherwise, can be described as completely safe, and no bet is a lock.